FAQ

House Rules
For Private Hires, Group bookings of 7+ or any other questions please speak to our events crew, bookings@theblackdogvauxhall.com

Please note: Online enquiries and emails are not monitored on Sundays. For bookings on the day for the day (Sundays) please call the venue directly.

Mon-Sat bookings (Size: 1-20 attending)
All bookings require a £5per head authentication per person. Your card will be authenticated for £5 per person. We do not charge your card to book; we simply take the information in case of a no show and/or failure to cancel before our 24h cancellation period. £5 per person will be charged as cancellation fee should you cancel within 24h of your booking date or not show up for your reservation.

Mon-Sat bookings (Size: 20+ attending)
As above but with 48h cancellation policy and £10 per person card authentication.

Sunday bookings (All group sizes)
As above but with 48h cancellation policy and £10 per person card authentication.

Terrace Bookings
Our outdoor area is half covered – you are welcome to leave a request to ask for a specific spot in the sun/shelter, however this isn’t always possible. As you can imagine we will have a lot of people asking the same question.

How to pay?
We are now completely cashless, please make sure you bring a card or contactless payment method with you.

What happens if I am running late?
Please note, we can only hold your reservation for 15 minutes. After this time, the space will be made available to other customers. If you are running behind, give us a call on 0207 735 4440 and we will try and assist. Please note that we are experiencing high volumes of calls when in-service so we might not be able to attend to your call immediately.

ALLERGEN ADVISORY
Daily changing menu – please notify a member of staff should you or anyone in your group have dietaries or allergies and we will be able to assist.